# Welcome friend!

{% hint style="info" %}
We've created this page to outline the System Architecture Rebuild & Platform Migration we're planning for 2026, please take a look below for more information. If you need help, send us an email at <migration@shipzobuy.com>&#x20;
{% endhint %}

*TLDR: **Target release:*** ***We have released the newest version, some functionality will not fully work until mid-February. Many thanks!***

> 30/01/25 - We have released the newest version. Thank you for your patience, credentials will remain the same.

> 13/01/25 - We have received authorization to use TaoWorld API, meaning that we are one step ahead from full release. Target Release will be the 30th of January, however we firmly believe we can deploy a couple days before. Future Updates will appear here, thanks for your understanding.

> 1/01/26 - Happy new year customers! We have performed a new migration to a new database, this way we say goodbye to the old database used for our first version. Future updates will appear here, have a nice new year!

> 26/12/25 - We have shipped all orders from Parcel ID P114-P200, we are 100% complete. You will receive instructions on how to track your package at Global Track Shipzobuy&#x20;
>
> \>>> <https://track.shipzobuy.com/global-track> <<<&#x20;

> 22/12/25 (2) - Ship4Me form is closed as we release a new version in version 2.

> 22/12/25 - We have shut down version 1 for new orders. The dashboard will be available until the 25 for tracking, however you may no longer change your email, password or contact information. Thank you for choosing us, and we look forward seeing you in version 2!

> 21/12/25 - Last chance to order or ship out your haul! It will close 22/12/25, 0:00 CET time.

ShipzoBuy is currently executing a **complete platform rebuild from the ground up**. This is not an incremental update—core services, databases, APIs, and internal tooling are being redesigned and reimplemented to improve performance, scalability, reliability, and long-term maintainability.

### Scope of the Rebuild

The new system introduces:

* A restructured **frontend website with a new way of finding the products you love.**
* We are replacing the existing infrastructure with a faster, more scalable, and more reliable platform designed to support future features and higher order volumes.
* New API with new endpoints (get shipping rates, get product info)
* More warehouse-customer communication and transfer of information

As a result, the new platform is **not directly compatible** with the current system.

### Migration Process & what it means to you

* **Migrations will take place** during this transition
* Some features may temporarily change or be unavailable
* Existing data (orders, addresses, balances, etc.) will be safely migrated to the new system

### Timeline & Deployment

* **Target release:** **30 January**
* Early release is possible if validation and load testing complete ahead of schedule
* Rollout may be **progressive**, with services enabled in stages

### User Impact

* No immediate action is required unless announced
* The website has been closed, and will open when V2 is released. ALL orders have been shipped out, if there is an incident in your order it will appear in the Global Track Shipzobuy Global service when inputting your tracking number [here](https://track.shipzobuy.com/global-track). Any disputes will have a longer resolution time to allow the customer to open a dispute the 30th of January.

### Communication & Updates

All migration notices, maintenance windows, and release confirmations will be communicated **exclusively through this channel**.

Please monitor this space closely until the new system is fully live.

### Jump right in

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-bolt">:bolt:</i></h4></td><td><strong>Quickstart</strong></td><td>How do I find the best products?</td><td></td><td></td><td><a href="/pages/7FvWQMF0kTK7HGhlQfmo">/pages/7FvWQMF0kTK7HGhlQfmo</a></td></tr><tr><td><h4><i class="fa-leaf">:leaf:</i></h4></td><td><strong>Saving on shipping</strong></td><td>How can I save the most?</td><td></td><td></td><td><a href="https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md">https://github.com/GitbookIO/gitbook-templates/blob/main/product-docs/broken-reference/README.md</a></td></tr><tr><td><h4><i class="fa-globe-pointer">:globe-pointer:</i></h4></td><td><strong>International Shipping</strong></td><td>Ship your haul to the world</td><td></td><td></td><td><a href="/pages/QPzbTvC6XsT5gERiU43E">/pages/QPzbTvC6XsT5gERiU43E</a></td></tr></tbody></table>

{% hint style="success" %}
If you have any questions, send us an email at <info@shipzobuy.com> if you need help with your order email <migration@shipzobuy.com>. We want to help you during this process!
{% endhint %}

<p align="center"><a href="https://oem.shipzobuy.com/privacy-policy"><strong>Privacy Policy</strong></a> <strong>-</strong><a href="https://oem.shipzobuy.com/responsibility-disclaimer"> <strong>Responsibility Disclaimer</strong></a></p>


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